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This tutorial will help you get answers to all your questions related to in-app calling and internal tasks such as saving notes, managing disputes, overriding system-suggested email correspondence, and much more!
Learn how to apply filters, execute in-app calling, create emails, and perform internal tasks post calls with the HighRadius Autonomous Collections Software.
After going through refresher Collections user journey demo training, you will be able to:
- Perform in-app calling while taking notes, create P2P, manage disputes, and perform internal tasks to utilize your bandwidth efficiently.
- Increase collections team productivity by automating a number of pre and post-call activities and increase bandwidth to make more calls and reduce past-due.
- Review customer accounts by tracking invoice status automatically after each customer call.
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