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Day 1: Collections User Journey Walkthrough

Get an overview of HighRadius Autonomous Collections Software and understand the Collections user journey flow in this training.

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About this course

promoImage Day 1: Collections User Journey in HighRadius Autonomous Collections Software
description
lessonOverview

Take this training to understand the HighRadius Collections workflow and how it integrates with your day-to-day tasks of collections calling through AI-based worklist prioritization and automated dunning capabilities.

Learn more about the Collections user journey and speed up the recovery process to reduce DSO with the HighRadius Autonomous Collections Software.

After going through Collections user journey training, you will be able to:

  1.  Prioritize your worklist to improve team productivity and recover past due faster.
  2.  Automatically assign customer accounts and track invoice statuses to optimize the workload of collectors and improve efficiency.
  3.  Improve your decision-making process with real-time insights and analytics provided by the HighRadius Autonomous Collections Software.

Curriculum

  • My Training Curriculum [10 Mins]
  • Lesson 1: Why Super User Training
  • Lesson 2: Qualtrics User Journey
  • Collections Automation Algorithm Explained [5 Mins]
  • Lesson 1: Collections Automation Algorithm Explained
  • Collections User Journey Mapping [2 Mins]
  • Lesson 1: Collections User Journey Mapping
  • Downloadable Asset
  • Downloadable Asset: Collections Cloud- End User Training

About this course

promoImage Day 1: Collections User Journey in HighRadius Autonomous Collections Software
description
lessonOverview

Take this training to understand the HighRadius Collections workflow and how it integrates with your day-to-day tasks of collections calling through AI-based worklist prioritization and automated dunning capabilities.

Learn more about the Collections user journey and speed up the recovery process to reduce DSO with the HighRadius Autonomous Collections Software.

After going through Collections user journey training, you will be able to:

  1.  Prioritize your worklist to improve team productivity and recover past due faster.
  2.  Automatically assign customer accounts and track invoice statuses to optimize the workload of collectors and improve efficiency.
  3.  Improve your decision-making process with real-time insights and analytics provided by the HighRadius Autonomous Collections Software.

Curriculum

  • My Training Curriculum [10 Mins]
  • Lesson 1: Why Super User Training
  • Lesson 2: Qualtrics User Journey
  • Collections Automation Algorithm Explained [5 Mins]
  • Lesson 1: Collections Automation Algorithm Explained
  • Collections User Journey Mapping [2 Mins]
  • Lesson 1: Collections User Journey Mapping
  • Downloadable Asset
  • Downloadable Asset: Collections Cloud- End User Training