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This course provides a deep dive into the HighRadius Cash Application Cloud, focusing on user personas and their distinct journeys. Using an engaging airline analogy, we break down how Analysts, Managers, and Admins interact with the system, their workflows, and how automation simplifies their daily tasks. By the end of this course, you will gain a clear understanding of how HighRadius streamlines cash application operations, enhances efficiency, and reduces manual effort.
The course covers the following learning objectives:
1. Understand the concept of User Personas and their roles within the HighRadius Cash Application Cloud.
2. Learn how User Journeys differ for each persona and how they impact daily workflows.
3. Explore the As-Is vs. To-Be journey of a Cash Application Analyst before and after implementing HighRadius.
4. Break down the workflows and key steps for Analysts, Managers, and Admins.
5. Gain insights into automation benefits and how HighRadius optimizes cash application processes.
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