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Day 4: Exception Tag Training

Learn how to solve disputes faster with automated conversion to ERP reason code and provide a smooth customer experience.

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About this course

promoImage Day 4: Exception Tag Training
description
lessonOverview

Is a significant portion of your daily task time consumed by downstream processing activities, such as research and approval?

In this course, learn how to automatically map customer reason codes with internal ERP-specific reason codes and validate whether discounts taken by customers are based on payment terms.

After going through the exception tag training, you will be able to:

  1. Auto-identify short payments, capture reason codes and map them to the ERP-specific deduction codes.
  2. Improve exception handling with AI-based recommendations of missing remittances, better quality check images, and customer master recommendations leading to better utilization of your productivity.
  3. Avoid posting errors and automatically post to the right General Ledger (GL) and write off the low-dollar disputes and discounts.

Curriculum

  • Exception Tag Refresher Training with Live Demo [15 Mins]
  • Lesson 1: How to Handle SPOP Exception Payments
  • Lesson 2: How to Handle RNR / PRLF Exception Payments
  • Lesson 3: Identify Missing Remittance Email and Send Correspondence
  • Lesson 4: How to Handle LITM Exception Payments
  • Lesson 5: How to Handle ARMF Exception Payments
  • Downloadable Asset
  • Downloadable Asset: Exception Tag Training

About this course

promoImage Day 4: Exception Tag Training
description
lessonOverview

Is a significant portion of your daily task time consumed by downstream processing activities, such as research and approval?

In this course, learn how to automatically map customer reason codes with internal ERP-specific reason codes and validate whether discounts taken by customers are based on payment terms.

After going through the exception tag training, you will be able to:

  1. Auto-identify short payments, capture reason codes and map them to the ERP-specific deduction codes.
  2. Improve exception handling with AI-based recommendations of missing remittances, better quality check images, and customer master recommendations leading to better utilization of your productivity.
  3. Avoid posting errors and automatically post to the right General Ledger (GL) and write off the low-dollar disputes and discounts.

Curriculum

  • Exception Tag Refresher Training with Live Demo [15 Mins]
  • Lesson 1: How to Handle SPOP Exception Payments
  • Lesson 2: How to Handle RNR / PRLF Exception Payments
  • Lesson 3: Identify Missing Remittance Email and Send Correspondence
  • Lesson 4: How to Handle LITM Exception Payments
  • Lesson 5: How to Handle ARMF Exception Payments
  • Downloadable Asset
  • Downloadable Asset: Exception Tag Training